SayNoCash Privacy Policy

1. Introduction

This Privacy Policy explains how SayNoCash, operated by TechDiganta Pvt. Ltd., collects, uses, stores, and protects your personal data when you access or use the SayNoCash mobile application or website. By using our platform, you consent to the practices described in this policy.

2. Information We Collect

2.1 User-Provided Data

We collect personal information when you register, place an order, or engage with our services, such as:

• Name, email address, mobile number, and delivery address
• Login credentials for accessing your account
• Payment information (processed via secure gateways; we do not store full card details)
• Optional profile details like your profile photo or delivery instructions

2.2 Automatically Collected Data

When using the app or website, we may collect:

• IP address, browser type, device information, and operating system
• App usage patterns and activity logs (e.g., pages visited, time spent)
• Location data (only with your explicit permission)

2.3 Order & Feedback Data

• Order history and preferences
• Reviews, ratings, and comments you provide
• Your IP address and browser data (used to prevent spam)

3. Media Uploads

If you upload images (e.g., for reviews or your profile), ensure they don't contain embedded location data (EXIF). Visitors to the platform may be able to extract location information from such files.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Manage login sessions and user preferences
• Enhance app performance and personalization
• Track usage analytics for service improvement

You can manage cookies in your browser settings. Disabling them may affect your experience.

5. Embedded Third-Party Content

Our app or website may include embedded media (e.g., videos, maps). These third-party services may collect data and use cookies as if you visited their site directly. SayNoCash is not responsible for their privacy practices.

6. How We Use Your Data

We use your data to:

• Provide food ordering, delivery, and booking services
• Send order updates, confirmations, and important notifications
• Process payments securely
• Improve your app experience and personalize content
• Prevent fraud, abuse, and system misuse
• Comply with legal, tax, and regulatory requirements

7. Data Sharing and Disclosure

SayNoCash does not sell your personal data. We may share your data with:

• Payment gateways: To process transactions securely
• Delivery partners: For successful delivery of your orders
• Internal support teams: For service support and issue resolution
• Legal authorities: If required by law or regulation (e.g., court orders)

8. Data Security

We protect your data using:

• SSL/TLS encryption for data in transit
• Secure servers and encrypted storage systems
• Role-based access controls
• Regular system audits and security monitoring

You are responsible for keeping your account credentials confidential.

9. Data Retention

We retain data for as long as necessary to:

• Provide services to you
• Comply with legal, financial, or tax obligations
• Resolve disputes and enforce our policies

Comments and order history may be stored indefinitely unless you request deletion (subject to legal exceptions).

10. Your Rights

As per applicable data protection laws (including the PDP Bill), you may:

• Request access to your personal data
• Update or correct inaccuracies
• Request deletion of your data (except where legally retained)
• Request restriction or portability of your data

To make a request, email us at: support@saynocash.com

11. International Data Transfers

Some data (like comments or analytics) may be processed on servers outside India. By using SayNoCash, you consent to such secure cross-border data transfers.

12. Changes to This Policy

This Privacy Policy may be updated periodically. Significant updates will be notified through the app or email. Continued use of SayNoCash implies your acceptance of the latest version.

13. Contact Information